Return Policy

Last Updated: 08/12/2023

Thank you for choosing haafedk2.com ("Website", "We", "Us", or "Our"). This Return Policy outlines our guidelines and procedures for returns of physical products purchased through our website. By making a purchase, you agree to the terms outlined in this policy.

Scope of Return Policy

This Return Policy applies to physical products sold directly through our website. It does not cover services, digital products, or third-party products.

Return Eligibility

We accept returns of physical products under the following conditions:

1. Defective or Damaged Products: If the product you received is defective or damaged, please contact us within [X] days of receiving the product to request a return. We will arrange for the return of the damaged product and provide a replacement or refund.

2. Incorrect Product: If you receive a product different from what you ordered, please contact us within [X] days of receiving the product to request a return. We will arrange for the return of the incorrect product and provide a replacement or refund.

Return Process

To initiate a return, please follow these steps:

1. Contact our customer support team at [email address] within [X] days of receiving the product to request a return.

2. Provide your order number, details of the product, and the reason for the return.

3. Our customer support team will provide you with instructions for returning the product, including the return address.

4. Once we receive the returned product and verify its eligibility, we will process your replacement or refund within [X] business days.

Non-Returnable Items

Certain items are non-returnable:

• Products that have been used, damaged, or altered by the customer
• Products without original packaging
• Products purchased from third-party sellers or retailers

Return Shipping

If the return is due to a defective, damaged, or incorrect product, we will cover the return shipping costs. For other types of returns, the customer is responsible for return shipping costs.

Modification of Policy

Gsmuae reserves the right to modify, amend, or update this return policy at any time. Changes to the policy will be communicated to customers through our official communication channels.

Contact Us

For any questions or concerns regarding returns, please contact us at:

Email: [email protected]
Phone: +971561733148

By purchasing products from our website, you acknowledge and accept the terms of this Return Policy.